FAQs

Welcome to 𝐊𝐡𝐚𝐥𝐞𝐞𝐬𝐢 𝐂𝐥𝐨𝐭𝐡𝐢𝐧𝐠.
We’re here to make your shopping experience smooth and enjoyable. Please find answers to the most common queries below.



Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 24 hours!

To place an order as a guest:
  • Open your shopping cart and proceed to checkout.
  • Fill in all the required details.
  • Select your preferred payment method.
  • Click “Place Order.”
To place an order with a Khaleesi Clothing account:
  • Log in to your account.
  • Go to your shopping cart and continue to checkout.
  • Provide the required information.
  • Choose your payment method.
  • Click “Place Order.”
  • Access your full order history anytime.
  • Earn exclusive rewards and offers.
  • Receive store credit in case of cancellations or stock issues.
  • Enjoy a faster checkout on your next purchase.

No, Cash on Delivery (COD) is available only for orders within Pakistan.
All international orders require online payment at checkout.

We accept the following payment options for your convenience:

  • Cash on Delivery (COD): Available only within Pakistan.
  • Online Payment: Via Credit/Debit Card for both Pakistani and international customers.

All payments made on our website are processed through secure and encrypted channels, ensuring your information remains protected at all times.

Once you place an order, you’ll receive an order confirmation email and/or SMS containing your order details.
If you do not receive confirmation within a few minutes, please check your spam/junk folder or contact our customer support team.

Delivery timelines vary based on your location:

  • Within Pakistan: 5–7 working days after order confirmation.
  • International Orders: 7–14 working days, depending on the destination and customs process.

Once your parcel has been dispatched, you’ll receive a tracking number to monitor your order’s journey.

You can request order cancellation before dispatch by contacting our customer care team through email or WhatsApp. Once the order has been shipped, it can no longer be cancelled.
We make every effort to display our products as accurately as possible. However, due to studio lighting, screen resolution, and photography effects, slight color variations may occur. These differences are natural and do not qualify as a defect.

We sincerely apologize for the inconvenience. If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of receiving your parcel.

Our team will assist you immediately and guide you through the replacement or return process.

  • Email: khaleesiclothing.online@gmail.com
  • Phone: (+92) 304-3345852

Please ensure the original packaging and product tags remain intact when reporting the issue, as this helps us resolve your concern smoothly.

No, customers are requested not to open parcels before payment. If you find any issues after receiving the order, please contact our customer care immediately.